مجتمع المرشدون المحليون
mohammad marashi
1 التعليقات على 1 أماكن
I regret to share a rather disappointing experience during our recent stay at Rendezvous Hotel. Several issues have marred what was once a preferred choice for accommodation. Here's a breakdown of our concerns:
Maintenance Neglect: The toilet exhaust fan wasn't functioning, and the full tank flush button in the toilet was inoperable – only the half tank button worked. Additionally, we noticed a burn mark/hole on the ottoman.
Amenity Issues: The toilet curtain proved troublesome, refusing to stay halfway; it either stayed up or went all the way down and folded on itself. The study chair in the room was not only broken but also uncomfortable, adding to the discomfort.
Unavailable Facilities: The tennis courts and game room, which we had previously enjoyed, were inexplicably unavailable during our stay.
Service Decline: Despite a considerable increase in prices since our last visit a few years ago, we were disheartened to observe a noticeable decline in the overall quality of services.
Communication Challenges: Adding to the frustration, attempts to contact room service or reception via phone for food orders or issue reports were met with unanswered calls, leaving us feeling unheard and undervalued.
It's disheartening to witness a once-favored establishment fall short on multiple fronts. We sincerely hope these concerns are addressed promptly, ensuring a more positive experience for us and future guests.
Maintenance Neglect: The toilet exhaust fan wasn't functioning, and the full tank flush button in the toilet was inoperable – only the half tank button worked. Additionally, we noticed a burn mark/hole on the ottoman.
Amenity Issues: The toilet curtain proved troublesome, refusing to stay halfway; it either stayed up or went all the way down and folded on itself. The study chair in the room was not only broken but also uncomfortable, adding to the discomfort.
Unavailable Facilities: The tennis courts and game room, which we had previously enjoyed, were inexplicably unavailable during our stay.
Service Decline: Despite a considerable increase in prices since our last visit a few years ago, we were disheartened to observe a noticeable decline in the overall quality of services.
Communication Challenges: Adding to the frustration, attempts to contact room service or reception via phone for food orders or issue reports were met with unanswered calls, leaving us feeling unheard and undervalued.
It's disheartening to witness a once-favored establishment fall short on multiple fronts. We sincerely hope these concerns are addressed promptly, ensuring a more positive experience for us and future guests.