N.h K

I booked an appointment and was not sent the link to access the appointment let alone told that it would be online I thought it would be by phone as it always has been done since covid. Because I "missed"the appointment I will not be granted another appointment until I pay the $90 they are even not booking my mom for the same reason. When I tried to speak to someone at the office about this but have not received a call back and it has been months. On top of that they never answer the phone. The communication by the office staff is absolutely atrocious and it has much to be desired